Quality Assurances
We place a strong emphasis on our product quality. We practice strict QC at various points of our production process. From the receipt of raw and semi-raw materials to the delivery of our end-products to our customers, stringent checks are implemented to ensure that our customers receive the highest quality products. Any detection of non-conforming processes are recorded and referenced during development of new products.
The table below shows the major specifications checked during our QC processes:
|
QC Activities |
Equipment Used |
|
Check that the incoming materials are in correct quantity. |
Weighing scale |
|
Measure thickness of extrusion sheets produced in-house, while it is being extruded. |
Scanner* |
|
Measure the extrusion sheets’ thickness, to ensure that the extrusion sheets produced in-house and those received from suppliers meet customer order requirements. |
Micrometer |
|
Measure the static or conductive resistance on a material is within specifications. |
Surface resistance checker |
|
Measure the dimension of a tool or thermo-vacuum formed plastic packaging, to ensure that it follows specifications. |
Calibre |
|
Measure thermo-vacuum formed plastic packaging and extrusion rolls’ weight to ensure that they follow requirements. |
Weighing scale |
Note: * Scanner is attached to the three (3)-layer extruder and it is a radiation-free scanner.
We strictly adhere to the requirements of the MS ISO 9001:2000 and HACCP certifications in our manufacturing processes. We received our MS ISO 9002:1994 certification in 2001, and it was subsequently upgraded to the MS ISO 9001:2000 in 2003. Meanwhile, we received our HACCP certification in 2007. These certifications are further elaborated below:
|
Document Name |
Description |
|
MS ISO 9001:2000 |
Ensures that the quality of our services is satisfactory and defines the means by which we continuously maintain and improve the quality of our services. The system sets out the procedures, policies, objectives and organisation for quality in managing our business processes, from incoming of raw and semi-raw materials and packing materials to the production process and storage of finished products as well as delivery of products to customers. |
|
HACCP |
Provides assurance of the level of food safety of our products through implementation of the Food Safety System. With the system in place, we would be able to control and monitor our risks in production by identifying the possible food hazards in our raw material, process steps and environment, thus providing us with a preventive maintenance system in line with commitment to produce safe food products. |
Furthermore, we send our food packaging to be tested by external authorities to ensure that it is safe to store food products. Examples of these external authorities are SIRIM QAS International Sdn Bhd as well as ALS Technichem (S) Pte Ltd and Analytical Laboratories (S) Pte Ltd in Singapore.